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Certified Manager Certification

Through a comprehensive, 3-module program of training and assessment, ICPM certifies a level of management competency and leadership potential which is recognized worldwide by the Certified Manager® (CM) credential. CM certification is appropriate for managers and supervisors working in all industries.

The CM body of knowledge covers the following essential skills and content areas: Management Fundamentals, Planning & Organizing, Leading + Controlling. CM certification is highly sought after in today’s workplace because:

- It enhances management and leadership knowledge, skills and ethics
- It develops confidence and improves on-the-job performance
- It verifies a level of management competency and leadership potential
- It demonstrates a commitment to continuing professional development
- It offers a competitive edge for employee selection and advancement
- It adds credibility to organization’s that invest in quality management

The Certified Manager Body of Knowledge (BOK)

The Certified Manager BOK is organized into 3 modules. The knowledge domains of each module are assessed by a corresponding CM certification exam (three exams in total). Eligibility requirements must be met and three CM certification exams passed to earn the CM Certification. CM applicants have the option to purchase study materials to facilitate their preparation to take the certification exams

Certificate issues by:

Institute of Certified Professional Managers -ICPM, College of Business, JMU – USA

Program Modules:

Management Skills I: Foundations of Management
Management Skills II: Planning and Organizing
Management Skills III: Leading and Controlling

Learning Modules

 

Content Includes:

  • Planning and Strategy
  • Value-Chain Management
  • Organizational Structure and Culture
  • Managing a Diverse Workforce
  • Building High-Performance Teams
  • Human Resource Management
  • Coaching and Performance Feedback
  • Networking and Mentoring
  • Project Management
  • Running Effective Meetings
Certified Manager II:
Planning and Organizing

Content Includes:

  • Planning and Strategy
  • Value-Chain Management
  • Organizational Structure and Culture
  • Managing a Diverse Workforce
  • Building High-Performance Teams
  • Human Resource Management
  • Coaching and Performance Feedback
  • Networking and Mentoring
  • Project Management
  • Running Effective Meetings
Certified Manager III:
Leading and Controlling

Content Includes:

  • The Management Process Today
  • Characteristics of Managers
  • Ethics and Social Responsibility
  • Managing for Sustainability
  • Promoting Effective Communication
  • Decision Making
  • Using Information Technology to Increase Performance
  • The Legal Environment and Managing Risk
  • Understanding Economics and How it Affects Business
  • The Management Process Today
  • Characteristics of Managers
  • Ethics and Social Responsibility
  • Managing for Sustainability
  • Promoting Effective Communication
  • Decision Making
  • Using Information Technology to Increase Performance
  • The Legal Environment and Managing Risk
  • Understanding Economics and How it Affects Business
  • The Management Process Today
  • Characteristics of Managers
  • Ethics and Social Responsibility
  • Managing for Sustainability
  • Promoting Effective Communication
  • Decision Making
  • Using Information Technology to Increase Performance
  • The Legal Environment and Managing Risk
  • Understanding Economics and How it Affects Business
  • The Management Process Today
  • Characteristics of Managers
  • Ethics and Social Responsibility
  • Managing for Sustainability
  • Promoting Effective Communication
  • Decision Making
  • Using Information Technology to Increase Performance
  • The Legal Environment and Managing Risk
  • Understanding Economics and How it Affects Business
  • The Management Process Today
  • Characteristics of Managers
  • Ethics and Social Responsibility
  • Managing for Sustainability
  • Promoting Effective Communication
  • Decision Making
  • Using Information Technology to Increase Performance
  • The Legal Environment and Managing Risk
  • Understanding Economics and How it Affects Business

Content Areas

Together all three Certified Manager exams assess essential analytical skills, knowledge and decision-making skills in the following areas:

  • The Practice of Professional Management
  • Managing in a Global Marketplace
  • Communication and Information Technology
  • Legal and Economic Influences on Organizations
  • Creating Plans and Strategies for Success
  • Structuring and Organizing Work Projects and Teams
  • Selecting and Training a Diverse Staff
  • Maximizing Employee Performance
  • Leading and Motivating Others
  • Managing Employee Behavior and Conflict
  • Establishing and Following Effective Control Standards
  • Financial and Accounting Concepts

Exams are administered through ICPM, taken on any computer with reliable Internet access. Each exam contains 90 multiple-choice questions and is time limited to a maximum of 120 minutes.

Exam Results and Grading

Test takers receive immediate pass or fail results on-screen and by email. Exams are officially processed on the 16th of each month or the next business day. Detailed feedback that highlights strengths and weaknesses in specific content areas is sent by email after this grading. Test takers who pass the exam can use this feedback to help them address areas of weakness, while those who fail can use the feedback to prepare to retake the exam.

New CMs will receive a CM certification packet, including two copies of their CM certificate. These packets will be sent within 4 weeks after the official results of the third and final CM exam have been sent

WHAT CERTIFICATE HOLDERS ARE SAYING
  • Profile:Kirsten joined the ICPM staff in June 2018.She holds a BA degree from Christopher Newpart University in Sociology and graduated from the President's Leadership Program with a Minor in Leadership.Program with a minor in Leadership.She has an extensive customer service background and serves as the Certificatin Specialist at ICPM.

    Kirsten Killion

    Executive Director

  • Profile:Kirsten joined the ICPM staff in June 2018.She holds a BA degree from Christopher Newpart University in Sociology and graduated from the President's Leadership Program with a Minor in Leadership.Program with a minor in Leadership.She has an extensive customer service background and serves as the Certificatin Specialist at ICPM.

    Kirsten Killion

    Executive Director

  • The Certified Manager (CM®) certification is a professional credentialing program that verifies an individual's ability to manage and potential to lead with a level of competency. CM certification is attained by meeting eligibility requirements for education and experience, and passing a series of three CM assessment exams. Program applicants should have prior work experience, but may or may not hold a management title. Employers look to the CM certification to distinguish candidates for hiring and career advancement.

    Amjad Raja Qasaimeh

    Managing Director

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